Deliveries still lagging behind at the start of the year

Published : 01/8/2022 10:40:37
Categories : The MosAiles Shop

Deliveries still lagging behind at the start of the year

For a few months now, we have been in an exceptional situation with long delivery times for products that are not in stock (from 3 to 5 months). There are many reasons for this situation and it is unfortunately impossible to remedy it quickly..

Demand still so high

In addition to product manufacturing times, your ever-so-numerous orders affect our response times because we are inundated with emails and phone calls asking us when the products will arrive..

A switchboard temporarily blocked

Responding to your countless requests has become impossible because our suppliers are still unable to tell us the dates and our resources assigned to preparing packages cannot be assigned to managing emails or calls.

A situation that should improve by mid-year

We continue to do everything possible to improve your deliveries and will keep you updated as the situation evolves.

In the meantime, we thank you very much for your understanding, your trust and we wish you the best for this year 2022.

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